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Theme · 69 quotes

Civil Services & Public Service quotes for UPSC & State PCS

69 sourced quotes on public servants, service to people and administrative ethics, each with a use case for GS4, Essay and interviews. Thinkers include Edmund Burke, George Washington, Mahatma Gandhi, Napoleon, Marcus Aurelius, Leo Tolstoy.

✓ Sourced and attributed · 67 for GS4 · 24 for Essay

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You try to save a drowning man without prior authorization.
— Dag HammarskjöldStatement on UN Operations in Congo before the General Assembly, 17 October 1960
Use itGS4 case study: in emergencies, act to save lives without waiting for permission.
The vocation of every man and woman is to serve other people.
— Leo TolstoyWhat Is To Be Done? (1886) Chap. XL, as translated in The Novels and Other Works of Lyof N. Tolstoï (1902) edited by Nathan Haskell Dole, p.
Use itInterview: why civil services; everyone's vocation is serving others.
The way is not made easy for those who would defend the public interest
— Rachel CarsonSpeech to Garden Club of America (Jan 8 1963)
Use itGS4: defending public interest against vested interests is hard but necessary.
Politics, when it is an art and a service, not an exploitation, is about acting for an ideal through realities.
— Charles de GaulleLa politique, quand elle est un art et un service, non point une exploitation, c'est une action pour un idéal à travers des réalités
Use itGS4: politics and administration as service to an ideal, grounded in realities, not exploitation.
It is the law of service. He who wishes to live long must serve, but he who wishes to rule does not live long...
— Hermann HesseJourney to the East (1932)
Use itGS4: servant leadership; those who serve endure, those who seek to rule fall.
One of the difficulties with all our institutions is the fact that we've emphasized the reward instead of the service.
— Harry S. TrumanLetter to Harold E. Moore (27 September 1949)
Use itGS4: institutions emphasising reward over service breed self-interest; restore service ethos.
Public life is a situation of power and energy; he trespasses against his duty who sleeps upon his watch, as well as he that goes over to the enemy.
— Edmund BurkeThoughts on the Cause of the Present Discontents (1770)
Use itGS4: negligence in public office is as great a betrayal as defection.
In executing the duties of my present important station, I can promise nothing but purity of intentions, and, in carrying these into effect, fidelity and diligence.
— George WashingtonMessage to the U.S. Congress (9 July 1789); The Writings of George Washington: Being His Correspondence, Addresses, Messages, and Other Pape
Use itInterview/GS4: a public servant can promise purity of intention, fidelity and diligence.
These dark days will be worth all they cost us if they teach us that our true destiny is not to be ministered unto but to minister to ourselves and to our fellow men.
— Franklin D. RooseveltFirst Inaugural Address (1933)
Use itGS4 on spirit of service: crises teach us to serve others rather than expect to be served.
Man becomes great exactly in the degree in which he works for the welfare of his fellow-men. The best way to find yourself is to lose yourself in the service of others.
— Mahatma GandhiYoung India, 5 March 1925, in The Collected Works of Mahatma Gandhi, Vol. 31, p. 105
Use itGS4/Interview: why civil services—greatness lies in serving fellow beings.
A minister of state is excusable for the harm he does when the helm of government has forced his hand in a storm; but in the calm he is guilty of all the good he does not do.
Use itGS4: on sins of omission; administrators are accountable for good left undone.
to seek office oneself and not await compulsion is thought disgraceful. But the chief penalty is to be governed by someone worse if a man will not himself hold office and rule.
— Plato
Use itInterview: why join public service—good people who shun office get ruled by worse.
The essence of totalitarian government, and perhaps the nature of every bureaucracy, is to make functionaries and mere cogs in the administrative machinery out of men, and thus to dehumanise them.
— Hannah ArendtAs quoted in Ideas in literature: Ten things Hannah Arendt said that are eerily relevant in today’s political times
Use itGS4: warn against bureaucrats as mere cogs; need for moral agency and empathy in administration.
Let the public good overcome all private and selfish regards of every kind and degree; though in truth, even private and selfish regards, and every man's own interest, will be best promoted by the preservation of peace.
— ErasmusThe Complaint of Peace (1521 A.D.)
Use itGS4: public interest must override private gain; open answers on conflict of interest.
Let us disperse from our aloofness and serve the weak who made us strong, and cleanse the country in which we live. Let us teach this miserable nation to smile and rejoice with heaven's bounty and glory of life and freedom.
— Kahlil GibranKhalil in Spirits Rebellious (1908) "Khalil The Heretic" Part 3
Use itGS4: call to serve the weak who sustain society; public service motivation.
All my life, I have served the fatherland, the revolution and the people with all my heart and strength. If I should now depart from this world, I would have nothing to regret, except not being able to serve longer and more.
— Ho Chí MinhTestament (1969)
Use itInterview/GS4: lifelong dedication to serving people with no regrets.
The police... should never go on strike. Theirs was an essential service and they should render that service, irrespective of their pay. There were several other effective and honourable means of getting grievances redressed.
— Mahatma GandhiIn response to representatives of policemen who met him during a police strike in Gaya on March 24, 1947
Use itGS4 on essential services; police must serve regardless, seek redress by honourable means.
All see, and most admire, the glare which hovers round the external trappings of elevated office. To me there is nothing in it, beyond the lustre which may be reflected from its connection with a power of promoting human felicity.
— George WashingtonLetter to Catherine Macaulay Graham (9 January 1790)
Use itGS4/Interview: office's value lies only in power to promote public welfare, not its trappings.
As to pay, Sir, I beg leave to assure the Congress that as no pecuniary consideration could have tempted me to accept this arduous employment at the expense of my domestic ease and happiness, I do not wish to make any profit from it.
— George WashingtonAcceptance speech after being "elected" by the Continental Congress as commander of the yet-to-be-created Continental Army (15 June 1775)
Use itGS4: public service as duty, not profit; refusing personal gain from office.
All persons possessing any portion of power ought to be strongly and awfully impressed with an idea that they act in trust and that they are to account for their conduct in that trust to the one great Master, Author, and Founder of society.
— Edmund BurkeReflections on the Revolution in France (1790)
Use itGS4 on trusteeship: power is held in trust and must be accounted for.
A profession is a body of men who voluntarily measure their work by a higher standard than their clients demand. To be professionally acceptable, a policy must be sound as well as salable. Wildlife administration, in this respect, is not yet a profession.
— Aldo Leopold"Chukaremia" [1938]; Published in The River of the Mother of God and Other Essays by Aldo Leopold, Susan L. Flader and J. Baird Callicott (e
Use itGS4 on professional ethics; professionals hold themselves above client demands.
Service of the people by sciences and arts will only exist when men live with the people and as the people live, and without presenting any claims will offer their scientific and artistic services, which the people will be free to accept or decline as they please.
— Leo TolstoyWhat then must we do? (1886)
Use itGS4: serve people by living among them; humble, grounded public service.
The duty of the cadres is to love and take care of every fighter and to value and save every cent, every bowl of rice, every work hour of their compatriots. Our fighters and compatriots have the right to demand that the cadres fulfill this task, and to criticize those who do not.
— Ho Chí Minh"To Practice Thrift and Oppose Embezzlement (1952)
Use itGS4: public officials as trustees; value every rupee and hour of citizens.
The administration of government lies in getting proper men. Such men are to be got by means of the ruler's own character. That character is to be cultivated by his treading in the ways of duty. And the treading those ways of duty is to be cultivated by the cherishing of benevolence.
— ConfuciusThe Doctrine of the Mean
Use itGS2/GS4 on civil service recruitment; good governance needs right people chosen by a ruler of character.
I agree as to the doubtful value of competitive examination. The qualities which you really want, viz., self-control, self-reliance, habits of accurate thought, integrity and what you generally call trustworthiness, are not decided by competitive examination, which test little else than the memory.
— Florence NightingaleLetter to Lord Stanley (May 17, 1857), published in Florence Nightingale on Wars and the War Office: Collected Works of Florence Nightingale
Use itInterview/GS4: exams test memory, but civil servants need integrity, self-control and accurate thinking.
There never was a bad man that had ability for good service.
— Edmund BurkeSpeech in opening the impeachment of Warren Hastings (18 February 1788), quoted in The Works of the Right Honourable Edmund Burke, Volume th
Use itGS4: integrity over competence; a bad person cannot render good service.
A great man is different from an eminent one in that he is ready to be servant of the society.
— B. R. AmbedkarPolitical Science for Civil Services Main Examination (2010)
Use itGS4/Interview on servant leadership: greatness lies in readiness to serve society, not eminence.
I can say in all humility that I have not used my public office to enrich myself, enrich my family or to enrich my friends.
— Manmohan SinghAs quoted in "Manmohan speaks out: Never used public office to enrich self", Hindustan Times (27 May 2015)
Use itGS4: public office must never enrich self, family or friends—probity in public life.
The only real, dignified, human doctrine is the greatest good of all, and this can only be achieved by uttermost self-sacrifice.
— Mahatma GandhiAdapted from Hind Swaraj, 1909, Chapter 17: Summary, in The Collected Works of Mahatma Gandhi, Vol. 10, pp. 83–84
Use itGS4 on Sarvodaya; greatest good of all through self-sacrifice, contrast with utilitarianism.
But history tells us that true progress is only possible where governments exist to serve their people, and not the other way around.
— Barack ObamaCape Town University Address (June 2013)
Use itGS4 on public service: governments exist to serve people, not the reverse.
If a white cloth is stained even with a small spot, the stain appears very ugly indeed. So the smallest fault of a holy man becomes painfully prominent. (299)
— RamakrishnaSayings of Sri Ramakrishna (1960)
Use itGS4 on public figures; the smallest lapse of a person of high standing looks glaring.
Want keeps pace with dignity. Destitute of the lawful means of supporting his rank, his dignity presents a motive for malversation, and his power furnishes the means.
— Jeremy BenthamThe Rationale of Reward (1811)
Use itGS4: inadequate pay plus power breeds corruption—case for fair official salaries.
If you act externally with men in conformity with your rank, you should recognize, by a more secret but truer thought, that you have nothing naturally superior to them.
— Blaise PascalDiscourses on the Condition of the Great
Use itGS4 on officer humility: act per rank outwardly, but know you're not naturally superior.
Develop the mind of equilibrium. You will always be getting praise and blame, but do not let either affect the poise of the mind: follow the calmness, the absence of pride.
— Gautama BuddhaSutta Nipāta
Use itGS4: equanimity amid praise and blame; sthitaprajna ideal for civil servants.
Those who forget good and evil and seek only to know the facts are more likely to achieve good than those who view the world through the distorting medium of their own desires.
— Bertrand RussellCh. 1: Mysticism and Logic
Use itGS4 on objectivity: seeing facts free of desires achieves more good.
I guess this is why I hate governments. It is always the rule, the fine print, carried out by the fine print men. There's nothing to fight, no wall to hammer with frustrated fists.
Use itGS2: red tape and faceless bureaucracy frustrate citizens; argue for citizen-centric reform.
Many senior policemen put greater emphasis on maintaining 'order' than on upholding the law. In practice that meant failing to uphold the rights of individuals against the rule of the mob.
— Margaret ThatcherThe Path To Power (1995)
Use itGS2/GS4 on police reform; uphold law and individual rights, not just order against mob rule.
There lay certitude; there, in the daily round. All the rest hung on mere threads and trivial contingencies; you couldn't waste your time on it. The thing was to do your job as it should be done.
— Albert CamusThe Plague (1947)
Use itGS4 on devotion to duty; amid uncertainty, do your job properly.
Administration is the most obvious part of government; it is government in action; it is the executive, the operative, the most visible side of government, and is of course as old as government itself.
— Woodrow Wilson"The Study of Administration," 1887
Use itGS2/GS4 intro on public administration as government in action.
Perform anonymous service. Whenever we do good for others anonymously, our sense of intrinsic worth and self-respect increases. … Selfless service has always been one of the most powerful methods of influence.
Use itGS4: anonymous, selfless service builds self-respect and influence.
I do not agree with a big way of doing things. What matters is the individual. If we wait till we get numbers, then we will be lost in the numbers and we will never be able to show that love and respect for the person.
— Mother TeresaAs quoted in Mother Teresa's Reaching Out In Love - Stories told by Mother Teresa, Compiled and Edited by Edward Le Joly and Jaya Chaliha, B
Use itGS4: dignity of the individual over numbers in welfare delivery.
One's own duty, even if imperfectly performed, is better than being done by other even if well performed. Death in (performance of) one's own duty is preferable. (The adoption of) the duty of another carries fear (with it).
— Bhagavad GitaKrishna; Chapter 3, verse 35; Kisari Mohan Ganguli translation
Use itGS4 on role clarity: your own duty imperfectly done beats another's done well.
After so much austerity I have known that the highest truth is this: He is present in every being! These are all in manifold forms of him. There is no other God to seek for! He alone is worshipping God, who serves all beings!
— Swami VivekanandaAs quoted in Vivekananda : The Yogas and Other Works (1953), p. 173; also at "The Story Of Swami Vivekananda: Mission Impossible" at MyLifeY
Use itGS4: service to all beings as true worship; Vivekananda's ideal for public servants.
We may enjoy our room in the tower, with the painted walls and the commodious bookcases, but down in the garden there is a man digging who buried his father this morning, and it is he and his like who live the real life and speak the real language.
— Virginia Woolf"Montaigne"
Use itEssay/GS4: on elite detachment; real life is lived by ordinary working people.
To pass judgment hurriedly doesn’t mean you’re a judge. The wise one, weighing both the right judgment & wrong, judges others impartially — unhurriedly, in line with the Dhamma, guarding the Dhamma, guarded by Dhamma, intelligent: he’s called a judge. (Verses 256-257)
Use itGS4 on quasi-judicial roles: judge impartially and unhurriedly, weighing both sides.
We cannot abdicate our conscience to an organization, nor to a government. 'Am I my brother's keeper?' Most certainly I am! I cannot escape my responsibility by saying the State will do all that is necessary. It is a tragedy that nowadays so many think and feel otherwise.
Use itGS4 on individual responsibility; one cannot outsource conscience to the State.
Today we recognize all these fine efforts of voluntarism by the Commission members as well as those of the Ad Council. Helping one another for the good of this country and its citizens and without concern for reward or payment, this is the heart of America -- strong, good, and true.
— Ronald ReaganFirst term of office (1981–1985) / Remarks at a White House Ceremony Marking Progress Made in the Campaign Against Drunk Driving with Michae
Use itGS4/Essay on volunteerism: helping others without reward as a nation's heart.
Let those flatter who fear; it is not an American art. To give praise which is not due might be well from the venal, but would ill beseem those who are asserting the rights of human nature. They know, and will therefore say, that kings are the servants, not the proprietors of the people.
— Thomas JeffersonA Summary View of the Rights of British America (1774)
Use itGS4: rulers are servants, not proprietors of the people; against sycophancy.
If individual liberty goes, then surely all is lost, for, if the individual ceases to count, what is left of society? Individual freedom alone can make a man voluntarily surrender himself completely to the service of society. If it is wrested from him, he becomes automaton and society is ruined.
— Mahatma GandhiHarijan (1 February 1942) p. 27
Use itEssay on individual vs society; free individuals serve society voluntarily.

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